Privacy Policy
Updated Date: Nov 3, 2025, 12:00 AM
1. Information We Collect
Personal Information
We may collect personal details such as your name, email address, shipping details, and payment information to process orders, provide support, and improve your overall experience with LYEN products and services.
Device and Usage Data
We automatically collect data about how you interact with our website — including your IP address, device type, operating system, browser, and navigation behavior — to optimize performance and user experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, remember preferences, and analyze traffic.
You may control or disable cookies through your browser settings.
2. How We Use Your Information
We use your information to create a seamless experience and continuously improve LYEN’s services and products:
Service Delivery: To process transactions, ship products, and deliver personalized support.
Improvement and Development: To analyze site interactions and improve our product experience.
Customer Support: To provide assistance and resolve issues promptly.
Security: To protect users, prevent fraudulent activity, and maintain the integrity of our systems.
3. Data Sharing and Disclosure
LYEN does not sell or rent your personal data. However, we may share certain information in these cases:
Service Providers: With trusted partners who help operate our services (such as payment processing, analytics, or shipping).
Legal Requirements: When required by law or in response to valid governmental requests.
Business Transfers: In the event of a merger or acquisition, data may be transferred under the same privacy standards.
4. Data Security
We implement strong encryption and security protocols to protect your data from unauthorized access or misuse.
However, no online system is completely secure, and we encourage you to take precautions when sharing information online.
5. Your Data Rights
You have the right to control your data:
Access: Request a copy of your personal information.
Correction: Ask us to correct or update inaccurate data.
Deletion: Request the removal of your data, except when retention is legally required.
Opt-Out: Disable personalized experiences or marketing communications at any time.
To exercise your rights, contact us at support@lyen.com.
6. Third-Party Links
Our website may contain links to third-party sites or services. LYEN is not responsible for the privacy practices or content of these external platforms.
7. Children’s Privacy
LYEN does not intentionally collect information from individuals under the age of 13. If such data is discovered, it will be promptly deleted.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page, and the “Last Updated” date will reflect the most recent revision.
9. Contact Us
If you have questions or concerns about our data practices or this Privacy Policy, please contact us:
By using LYEN’s website and services, you agree to this Privacy Policy.